I’ve just got back from a jaunt to my local town centre, during which I popped into the O2 Store to check on tomorrow’s 3G iPhone launch – and specifically, whether they’ll upgrade my existing iPhone in-store. The conversation went thus:
Me: “I’ve got a question about the launch tomorrow morning. I’ve got an iPhone, so will you be doing upgrades to the 3G one in-store, or just serving new customers?”
O2 Bloke: “We don’t know I’m afraid, sir.”
Me: “Er..”
O2 Bloke: “We don’t have final details of the process that will be happening in the morning.”
Me: “Oh, so I should… just queue up in the morning anyway and hope for the best?”
O2 Bloke: “That’s your best bet. I’d get here early if I was you.”
So there you have it. Existing iPhone owners may or may not be able to upgrade to the 3G model in O2 Stores tomorrow, but even the staff don’t know (at least in my local – but he did give the impression of giving a prepared response, rather than just being clueless).
Meanwhile, in its guide to getting hold of a 3G iPhone released today, O2 reminds existing iPhone owners that “If you have an existing iPhone you can still enjoy many of the new features by upgrading your software to version 2.0 from 11 July through iTunes.”
As Bollo might say, I gotta bad feeling about this…
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