How I became the man with two 3G iPhones

Here’s a story to make you laugh / weep (delete as appropriate).

On Monday, I spent the morning trying and failing to place an upgrade order for a 16GB iPhone on O2’s website. It crashed, hung, and at one point took me through to a ‘thanks for you order’ page, but with no email confirmation since, it was clearly just a punk-ass attempt to fob me off, right?

Er, wrong. About an hour after I got back from the local O2 Store this morning clutching my shiny new 3G iPhone, a courier knocked at the door with my online order. Yes, I have two iPhones! So if you thought your online order hadn’t worked on Monday, you should probably log in to O2’s website and check the ‘My Orders’ section (something I didn’t do, seeing as there was no email confirmation).

I’ve paid for both, so it’s not a ‘w00t! Free iPhone!’ situation. And both are registered to my account, so I can’t pass the spare one on to any one of the 16 friends who’ve just volunteered themselves. The friendly O2 customer service chap I just spoke to on the phone says I can send it back and get a refund, happily, so that’s what I’m doing.

But it’s a strange jumble to have happened, especially given the ‘one person one phone’ rule. Anyway, in a separate note, I’ve got nothing but praise for the staff at the O2 Store, who kept buzzing down the line with updates on stock count, waiting time etc.

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